Support.
Questions about an ExaMedix product, subscription, billing, privacy or security? Contact us and tell us which product you are using.
Email support
For faster handling, include the product name (for example, ExamediX Reach) and a concise description of the issue. Never send passwords, private keys, recovery codes or payment-card details by email.
ExamediX Reach
For Reach setup, account, billing or security questions, use the support email above. Product information is available at reach.examedix.ch.
Billing
Payments for eligible products are processed by Stripe. For Reach billing and cancellation terms, see the Reach Billing, Cancellation & Refund Policy.
Security reports
Please report suspected security issues to support@examedix.ch with the subject “Security”. Do not include credentials or sensitive file contents.